This four part course will explore how effective communication manages wildland fire events, prevents misinformation, ensures visitor safety, and supports community resilience.
Free
This two part course will guide you through exercises to help you generate a vision for a great customer experience, align your internal policies with that vision, and provide tools for reinforcing that vision with your customer-facing employees.
Free
This four part course will guide you through the customer experience, and provide tools for delighting customers, managing difficult situations, and becoming a Montana ambassador.
Free
