Products
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Don't Add Fuel to the Fire
CourseThis four part course will explore how effective communication manages wildland fire events, prevents misinformation, ensures visitor safety, and supports community resilience.
Free
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Train the Trainer: Customer Experience
CourseThis two part course will guide you through exercises to help you generate a vision for a great customer experience, align your internal policies with that vision, and provide tools for reinforcing that vision with your customer-facing employees.
Free
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Customer Service Essentials
CourseThis four part course will guide you through the customer experience, and provide tools for delighting customers, managing difficult situations, and becoming a Montana ambassador.
Free